Return unearned premium without the paper trail.
Mid-term cancellations, policy endorsements, and billing adjustments all generate refund obligations. DisburseCloud automates the outbound disbursement from your policy admin trigger — ACH, instant deposit, or check — without a separate vendor or manual AP queue.
Mid-Term Cancellation
Flat cancellation or pro-rated refund on unearned premium. DisburseCloud receives the cancellation event from your policy admin system and initiates the return payment automatically.
Policy Endorsements
Coverage reductions and modality changes generate partial refunds mid-term. Trigger the refund via webhook — no manual AP entry required.
Overpayment Adjustment
Duplicate payments and billing errors are corrected in the same workflow as standard refunds. Full audit trail links the original charge to the return disbursement.
Billing Cycle Correction
Annual-to-monthly conversions and tier changes often result in a credit due to the policyholder. When your policy admin system determines the refund amount and sends DisburseCloud who to pay and how much, we handle the outbound disbursement.
ACH, instant deposit, check
Same modality stack as claims. Policyholder picks how they want to receive their refund — or carrier defaults to ACH.
Policy admin webhook trigger
Cancellation or endorsement event from your policy admin system is all that's required. No manual entry, no spreadsheet handoff.
Separate ledger from claims
Premium refunds and claims disbursements run on different ledger lines. Your treasury and actuarial teams see them as distinct outbound categories.
Stop-pay before clearance
Cancel an uncleared check or an ACH that's in transit. Funds return to your account. Reissue to a different modality in one call.
Per-cycle reconciliation
Reconciliation report exported per billing cycle with originating policy number, effective date, refund amount, and modality used.
Full audit trail per policy
Every refund event — initiated, selected, funded, cleared — links back to the originating policy and cancellation reason code.
Bilingual support
Spanish-speaking policyholders get the same refund experience as English speakers. US-based agents available for selection assistance.