DisburseCloud
Outbound claims payments, payee-first

Give every claimant a choice — at no cost to the carrier.

Virtual cards, ACH, instant deposit, postal check, digital check, Venmo, PayPal, cash pickup. Eight modalities. One platform. Zero default cost to you.

Schedule a demo
−6 days
Off the claim cycle
92%
Cleared same-day
−70%
Reissue rate

Carrier-reported, first 90 days post-rollout. Representative figures.

Trusted by carriers, MGAs, and TPAs across the country.

ATLAS NATIONAL
Stratus·Re
Heritage Mutual
BRIGHTLINE Risk
PINNACLE TPA
altaMGA
MIDWEST MUTUAL
Coastline P&C
Summit Indemnity
The Tranzpay platform

Two halves of one payments platform.

Tranzpay handles money coming in — premium collection, billing, and reconciliation. DisburseCloud handles money going out — claims and vendor disbursements with real claimant choice.

Use one. Use both. Same ledger discipline. Same audit posture. Same named CSM.

What we do

A modern outbound payments platform, sized for insurance.

Modality choice
Eight modalities. One platform.
Send a single payment instruction. The claimant chooses the modality — virtual card, ACH, instant deposit, postal check, digital check, Venmo, PayPal, or cash pickup.
Adjuster time saved
Stop-pays and reissues, automated.
When a check goes stale or a loss-draft never arrives, the adjuster doesn't fill out a form or call the bank. One click stops the original payment and reissues on whichever modality the claimant prefers. Hours back, every week.
Real-time visibility
Status flows back to your claims system.
The moment the claimant picks a modality, confirms, and funds clear, your claims system sees it. Adjusters stop fielding “did it land?” calls.
Claimant support
US-based bilingual live agents.
Included, not outsourced. Our team — English and Spanish, on-shore — handles claimant questions about modalities, timing, and deposits. Your call center doesn't take the volume, and nothing sits overnight in an offshore queue.
From a carrier
We pulled six days out of our claim payment cycle in the first quarter, and the reissue rate dropped close to two-thirds. The bigger win was quieter — our adjusters stopped fielding “did it land?” calls and got their afternoons back.
MC
Maya Chen
VP of Claims Operations · regional P&C carrier
Payment modalities

Eight ways to pay a claimant — enabled or disabled per recipient.

8 modalities · 1 instruction · 1 webhook

Virtual credit card

Single-use card pushed to the claimant in seconds.

Available
ACH

Standard ACH with built-in stop-payment and positive pay.

Available
Instant deposit

Push-to-debit. Funds available within a minute.

Available
Postal check

Printed and mailed. Stop-pays and reissues automated.

Available
Digital check

Emailed PDF the claimant deposits via mobile capture.

Available
Venmo

Direct deposit to the claimant's Venmo balance.

Available
PayPal

Push to PayPal — domestic and cross-border.

Available
Cash pickup

Walk-in pickup at thousands of partner locations.

Available
Vendor payments too Same modalities for body shops, defense counsel, medical providers, and subrogation recoveries. One outbound platform for everything you owe.
What the claimant sees

A short, calm page in their pocket — in their language.

The claimant taps a secure link in a text or email, switches to Spanish if they prefer, picks the modality, and confirms. No app to download. No account to create. Branded to your carrier, not ours.

  • English / Spanish, claimant-selectable
  • Only the modalities you enabled for this line of business
  • Audit-grade consent and identity capture
  • Confirmation that pings back into the claims system in real time
Atlas National
EN ES
Claim A-2049
$4,820.00
Choose how you’d like to be paid.
Instant deposit
Within a minute
ACH
1–2 business days
Virtual card
Use anywhere cards work
Mailed check
5–7 business days
Secured by DisburseCloud
Selection
Atlas National
Confirmed
Your funds are on the way.
$4,820.00 to your debit card ending in 4242.
Modality Instant deposit
Reference DC-9F4A2C
Settled Just now
Carrier Atlas National
A receipt has been sent to your email. Questions? Reply to that message or call us — English or Spanish, US-based agents.
Secured by DisburseCloud
Confirmation
How it works

One instruction. Real choice for the claimant. Clean reconciliation for you.

Step 01

Approve the payment from your claims system.

Adjusters approve a payment the same way they always have. We pick up the instruction — by API or in-app — and decide which modalities the claimant will see, based on rules you set per line of business.

Claim A-2049 · auto, total loss
approve
$4,820.00 to Marisol R.
Virtual card
ACH
Instant deposit
Check
Step 02

The claimant chooses how they want to be paid.

They get a secure link, in English or Spanish, and pick virtual card, instant deposit, ACH, check, Venmo, PayPal, or cash pickup. Our team handles their questions, not yours.

Instant deposit selected
ACH
Virtual card
Step 03

Status and modality appear back in your claims system.

The instant the claimant selects, confirms, and funds clear, your claims system reflects it — status, modality, settlement time. Reconciliation never lags. Adjusters stop chasing.

Claim A-2049 · settled
just now
Modality selected Instant deposit
Funds released $4,820.00
Posted to ledger Auto · GL-204
synced to your claims system
How it works
Multi-party payments

One claim. Three payees. Three modalities. One instruction.

Auto total losses with a lienholder. Bodily-injury settlements with a medical lien and plaintiff’s counsel. Subrogation recoveries. Workers-comp with provider, attorney, and injured worker. The shape carriers ask about every time, handled on the same instruction the adjuster already files.

  • Single approval, multiple disbursements — independently tracked.
  • Each payee gets their own modality choice, in their language.
  • Per-leg holds for lienholder verification or attorney IOLTA rules.
  • One webhook per leg, plus a parent “claim payment settled” event.
Worked example Auto, total loss · Claim A-2049
placeholder figures
One instruction · adjuster approval $18,400.00
Lienholder
First Continental Bank
secured interest
$9,600.00
ACH
Settles 1–2 business days
webhook · leg 1/3
Claimant
Marisol R.
remaining balance
$7,200.00
Instant deposit
Settled in under a minute
webhook · leg 2/3
Body shop
Ridgeway Auto
repair estimate
$1,600.00
Virtual card
Card issued instantly
webhook · leg 3/3
Lien cleared before claimant funds release Parent event: claim.payment.settled 1 approval · 3 modalities · 4 webhooks
Integrations

Connects to your claims system.

Bring your stack. We’re not asking you to leave it. Our API and webhook model is built to slot into the policy and claims systems carriers actually run — and the custom platforms in between. A growing partner network plus a clean REST API mean integration is rarely the blocker.

Compatible
Compatible
Compatible
Guidewire
Compatible
Duck Creek
Compatible
Origami Risk
Compatible
Snapsheet
Compatible
Many others
Ask about your stack
+ Custom via API
REST · webhooks

Names shown reflect platforms our model supports. Production integrations are scoped per engagement.

Compliance & controls

The boring parts, done properly.

What your audit, treasury, and legal teams ask about — built in, not bolted on.

SOC 2 Type II
audited annually
Bilingual EN/ES
US-based agents
Real-time webhooks
signed, idempotent
Dedicated CSM
named, not pooled
OFAC screening
every payee, every payment
Positive pay & ACH fraud
pre-cleared at the network
1099-ready
vendor + claimant reporting
Escheatment by state
tracked and remitted
See it run

See it run on a sample claim.

A 30-minute walkthrough with a CSM — your line of business, your claims system, a real claim file. We’ll show the adjuster view, the claimant view, and the webhook trail end-to-end.

Typical go-live: 4–6 weeks