DisburseCloud is our outbound payment platform, built to help organizations send payments quickly, securely, and at scale. We also offer Tranzpay, our inbound payment platform, allowing you to accept payments efficiently. Together, DisburseCloud and Tranzpay provide a complete solution through one company for managing both outgoing and incoming payments.

DisburseCloud replaces slow, manual workflows with a modern, fully managed solution:
• Multiple payment methods in one place
• Instant and same-day payment options
• Real-time tracking and reporting
• Live system updates via webhooks
• Inbound (Tranzpay) + outbound (DisburseCloud) through one company
• Dedicated support that manages payments on your behalf

You don’t just get software — you get a partner that executes the payment process for you.

Yes. Our Tranzpay platform enables you to:

• Process credit card and ACH payments
• Improve payer experience
• Simplify reconciliation

You can manage both sides of the payment lifecycle through one company.

We offer flexible delivery speeds:

• Instant Deposit: minutes
• PayPal / Venmo: near-instant
• ACH: 1–3 business days
• Digital Check: same-day delivery
• Postal Check: standard mail timelines
• Cash Pickup (Walmart, Dollar General): same-day availability
• Virtual Debit Card: instant delivery with immediate wallet access

Yes. Many of our payment methods support same-day or instant delivery.

Most clients are live in days to a few weeks, depending on your setup. We support:

• Portal-based setup for quick launch
• API integrations for automation
• SFTP batch uploads for secure, high-volume processing

We support workflows including:

• Claims payments
• Premium refunds
• Vendor payments
• Agency commissions
• Multi-party payments

Yes. We send real-time webhooks so your system receives:

• Live payment status updates
• Payment confirmations
• Payment methods selected by the payee

No. DisburseCloud works alongside your existing banking relationships.

Our pricing is flexible based on:

• Payment volume
• Payment methods
• Business needs

We also provide flexible fee management options, allowing you to:

•Pass payment fees to the payee (most clients choose this, resulting in immediate cost savings)
•Share the cost by contributing a percentage of the fee
•Contribute a fixed dollar amount toward the fee

We help reduce costs by:

• Eliminating manual workflows
• Reducing check printing and mailing expenses
• Minimizing errors and reissues
• Improving reconciliation efficiency
• Offsetting payment costs through flexible fee structures

Yes. We use enterprise-grade security:

• Encryption in transit and at rest
• Secure data handling
• Role-based access controls

Yes. DisburseCloud is SOC 2 compliant.

Yes. We handle:

• OFAC checks
• W-9 collection
• 1099 processing for vendors

We support:

• ACH
• Instant Deposit
• Digital Checks
• Postal Checks
• Virtual Cards
• Virtual Debit Cards (Apple Wallet & Google Wallet compatible)
• PayPal
• Venmo
• Cash Pickup (Walmart, Dollar General, and more)

Virtual Debit Cards are digitally issued cards that recipients can:

• Add instantly to Apple Wallet or Google Wallet
• Use immediately for purchases or payments

This is a powerful option for underbanked individuals, giving them fast and easy access to funds without needing a traditional bank account.

Yes. Our payee choice model allows recipients to choose their preferred payment method.

Multi-party payments allow you to send a single disbursement to multiple recipients automatically, simplifying complex payment scenarios.

We support:

• Claims with multiple beneficiaries
• Vendor and service provider payments
• Agency commissions
• Fee and reimbursement distributions

Yes. Each recipient can Accept or Reject the disbursement. All parties must Accept before moving forward. Once accepted, recipients can then select their payment method.

Yes. You can:
Send documents through DisburseCloud
Or send documents from your core system

Yes. Payees can be required to review and accept documents before choosing their payment method.

Once accepted:

The document is downloaded to the payee
Stored within DisburseCloud
A Certificate of Completion is generated

Very little. Once you provide:

We handle:

• Payee communication
• Payment selection
• Payment delivery
• Ongoing support

Yes. We provide:

• Full customer service support
• Help desk ticketing system
• Phone and email support

We quote up to 24 hours, but:

• Most responses are same-day
• 93% are resolved within 90 minutes

Yes. We provide a dedicated Adjuster Hotline for priority support.

Yes. You will have a dedicated inside customer service liaison.

Yes. We manage:

• Returned checks
• Stop payments
• Reissues

Yes. We support Positive Pay for fraud prevention and control.

Yes. We are built to scale with your business.

You can:

• Add payment methods
• Expand workflows
• Increase volume without changing infrastructure

Because we provide:

• Outbound + inbound solutions through one company
• SOC 2 compliant security
• Real-time integration via webhooks
• Fully managed payment operations
• Built-in compliance (OFAC, W-9, 1099s)
• Flexible cost control with fee pass-through options
• Inclusive payment options like Virtual Debit Cards for the underbanked
• Dedicated support with fast response times

We don’t just process payments — we take the burden off your team and ensure everything runs smoothly from start to finish.